Just the Tips

When Your Customers Want to Get Social

When Your Customers Want to Get Social

Your dealership has social media, right? And an office girl is posting to social media, so you have this covered. But do you really? Social media in dealerships today is used for many purposes. We have a client who receives service quote requests via Yelp. Another...

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Facebook Reviews: The Good, The Bad, and The Truth

Facebook Reviews: The Good, The Bad, and The Truth

Facebook Reviews. They’re either really good or really bad. Very rarely does someone give a three-star review – it’s either all or nothing. Your customer’s experience with you was either AMAZING or horrendous. I was tasked a few months ago to research car dealership...

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